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SHIPPING POLICY
配送政策

Your item will be shipped within one to two business days (except weekend and holiday) after the order placed. Delivery time will be vary depending on the location.

 

 

RETURN POLICY​

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

 

All returns must be postmarked within seven (7) days of the delivery date. All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Dining ware and painting must be in its original packaging. All returned items must be accompanied by the Packing Slip and customs documents (if applicable).

 

To return an item, please email customer service at return@wilfredyart.com to obtain a Return Merchandise Authorization (RMA) number and further instruction. ​

 

 

PAYMENT METHOD

 

We accept Visa and Master card for payment.​

 

 

WHOLESALE INQUIRIES​

 

For the retailer who interests to purchase in bulk, please contact us at  info@wilfredyart.com for inquiries. In the email, please include your company name, location, contact info, and items and quantity you would like to order.

配送/退貨

關於配送

一般發貨日為1-2個工作日(週末及節假日除外),送達時間取決於您所在的城市

 

 

退貨說明

溫馨提示

  • 請務必在收貨後7天內申請退貨並將退貨商品寄回,逾期您的退貨將被拒絕,運費需要自行承擔,敬請諒解。

  • 退貨商品請確認配件齊全,不影響二次銷售,請保持原商標吊牌完整,並連同退貨單一起寄回。餐具,繪畫商品請保留包裝完好,謝謝配合。​​

 

不可退貨商品為

  • 缺少商標吊牌,包裝不完整的商品

  • 已被顧客改動,加工過的商品

  • 已穿著或洗過的商品

  • 套裝中的部分商品

  • 超過收貨日期7天的商品

 

 

退貨方式

如需退回商品,請發送電子郵件至 info@wilfredyart.com 與客戶服務部聯繫,以獲取退貨授權(RMA)編號和進一步的說明。​

 

 

付款方式

 

​我們接受Visa卡 PayPal

 

批發相關

 

對於有興趣批量購買的零售商,請通過 info@wilfredary.com 與我們聯繫。 在電子郵件中,請包含您的公司名稱,位置,聯繫信息,以及您要訂購的商品和數量。

© 2025 by WILL FRED

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